Diamond Painting Kits - Returns

• We will issue a refund within 14 days of purchase if the product is faulty. - manufacture fault
• No refunds on change of mind
• Please contact us via our website contact options and we will respond as soon as we can with any concerns or questions
• Please keep in mind we double check our products before they are sent out and take images before we despatch so we have peace of mind on how we get these products sent to you the best way possible
• It is our discretion to offer refund, exchange or credit depending on the circumstances given
• Colour of paintings can vary on different devices and brightness settings, Diamondcreate attempts to be as accurate as possible, products are manufactured overseas and are outlined as approx. sizes, meaning they may not be exact sizes.